4.8 out of 5 based on 183 reviews
A simple plan to increase profit
They helped streamline our ordering process, reducing waste by 25%, and introduced a cost-effective local marketing strategy that boosted our weekend sales by 40%.
When Carlton Scott we need to investigate the waste cost, I didn’t have a clue what they meant. Saved me a small fortune!
You're working hard, the tables are full... but the numbers don't feel right.
It usually looks like this:
You’re not failing. You’re running a restaurant without a clear profit system.
Working towards the end goal, higher profits.
By the end of the 30 days, you’ll have:
This isn’t a course. It’s a proven system, implemented with you and built around your business numbers.
We only take on 10 clients per month to ensure hands-on implementation, not just advice.
Sound like you? Let’s get you Profit Clarity in the next 30 days.
This is a 30-day implementation plan designed to increase profit fast and build control in the business. You’re not paying for BS advice and gurus. You’re paying for profit clarity + implementation + a plan that’s proven.
Our proven Profit Clarity Framework to increase profit works in 3 simple steps. Diagnose > Fix > Grow
See increased profits in just 90 days
“From the first call, Steve at Carlton Scott understood our goals and delivered clear, practical support that made a real difference to our business."
From stuck to profitability. In 30 days
Most small business owners aren't failing, they're stuck. Stuck in the day-to-day, stuck in the same margins, stuck wondering why a busy business isn't paying them what it should.
It brings people, and the timetable decides whether they eat. Transport Scotland's evaluation found 39% of Borders Railway users travelling for a day trip or an overnight stay, with passenger numbers far above forecast. Day visitors eat early, commuters arrive from late afternoon, and a kitchen that opens at six misses both. Set the service hours to the trains rather than to habit, and price an early menu that carries its own margin.
Because covers and margin are different things. A full room only pays you when every dish clears its food cost, the wine list is priced to its own margin, and the rota matches the bookings rather than the busiest night. Most busy-but-broke restaurants we see have a menu costed a year ago, portions that have crept up since, and no-shows nobody charges for. Fix those three and the same covers start paying you.
You make it a cheaper month to run before you try to make it a busier one. The trade's January advice is consistent: shorten the menu, cut the days that lose money, and give regulars a reason to come midweek. Galashiels has students and commuters that smaller Borders towns do not, so a small, well-priced weekday offer fills tables that would otherwise sit empty while the heating runs.
Thin, which is why the detail matters: Sage's April 2026 guide puts the UK average net margin at about 4.2%, with full-service restaurants at 3% to 5% and quick-service at 6% to 10%, on gross margins of 60% to 75%. At 4% net, a £10 main leaves you 40p. That is why a dish costed wrongly, or a table that never arrives, takes a whole evening's profit with it.
For covers you would never otherwise serve, sometimes; as a habit, rarely. Commission runs to around a third of the order value, and restaurant owners have gone public about what that leaves on a £30 delivery. Price a separate delivery menu that carries the fee, keep your best-margin dishes for the room, and count what each channel earns per order rather than what it adds to turnover.
Between 25% and 35% of revenue depending on service style, on the 2026 UK guidance for cutting restaurant labour costs, with full table service at the top of that band and counter service at the bottom. If yours is higher, the cause is usually a rota written for Saturday and repeated all week. Build each day's rota from that day's covers by hour, and the percentage falls without losing the shifts that pay.
There is, but it arrives in narrow windows. Borders College and Heriot-Watt's textiles campus put people in the centre during the week, and the station's footfall rose 19% in a year. Neither group spends like a Saturday table. Decide what a cover has to earn on a Tuesday, build a short menu that hits it, and staff the hours the takings justify rather than opening every night on principle.
Between £500 and £3,500 a month plus VAT for one-to-one coaching, depending on the coach's experience, according to Alan Wick's May 2026 guide to UK coaching fees, and the bill runs for as long as the coaching does. The Profit Clarity Framework doesn't work that way: a fixed £1,495 + VAT for 30 days of work on your Galashiels restaurant's real numbers, and nothing after that.
£1,495 + VAT, fixed, whatever the size of the restaurant. That covers the full 30-day diagnose-and-fix process on your Galashiels restaurant: menu costing and pricing, the rota, wastage, deposits and no-shows, supplier terms and cash flow, with the changes implemented rather than left in a report, and it leaves you with a more profitable restaurant. Most clients who commit to the framework and follow our recommendations see a full return on the fee within 90 days.
A few hours a week, mostly at the start. You stay on the pass; we work around the bookings. The onboarding call takes about an hour, gathering your paperwork takes another, and after that most of the effort is ours. With a Galashiels restaurant we look hard at covers by hour against the train times, because the arrival pattern usually explains which services pay and which do not.
Staff rotas: we saved so much overspend on staffing costs, Carlton Scott knew exactly how to maximise this.
Turned a busy business into a profitable one. Should have done this years ago.