4.8 out of 5 based on 183 reviews
A simple plan to increase profit
Finding out how I was losing money in my café was eye-opening. The fixes were so simple and quick to action
Who knew increasing profits in my café business was right in front of me the whole time? Carlton Scott headed straight to the problem with solutions.
The town is full of visitors, your tables are rarely empty... but the bank account doesn't match the postcode.
Running a café in Melrose usually looks like this:
You're not failing. You're running a visitor-town café without a clear profit system.
Working towards the end goal: higher profits.
By the end of the 30 days, you’ll have:
This isn’t a course. It’s a proven system, implemented with you and built around your business numbers.
Let your businessWe only take on 10 clients per month to ensure hands-on implementation, not just advice.
Sound like you? Let’s get you Profit Clarity in the next 30 days.
Let your businessProfit Clarity is what your accountant can't show you and your coach won't tell you, as most have never actually done it themselves.
No courses. No gurus. Implementation to get real results in 30 days.
Let your business
We find exactly where your Melrose café is losing profit. Menu and drinks pricing, ingredient and waste costs, event-week rotas, card and delivery fees, cash flow between the big weekends and the quiet spells. We go through everything.
We don't hand you a report and disappear. We fix it. Practical changes, implemented fast, with you.
Once the foundations are solid and profit is flowing correctly, we build on it. Sustainable growth, not guesswork
This isn't a discovery call where we try to sell you something. It's 30 days of focused work on your café, from a team based five miles down the road in St Boswells. Application only. Limited engagements each month.
This is a 30-day implementation plan designed to increase profit fast and build control in the business. You’re not paying for BS advice and gurus. You’re paying for profit clarity + implementation + a plan that’s proven.
Our proven framework to increase profit works in 3 simple steps. Diagnose > Fix > Grow
See increased profits in just 90 days
“From the first call, Steve at Carlton Scott understood our goals and delivered clear, practical support that made a real difference to our business.”
No courses. No gurus. Implementation to get results in 30 days.
Let your businessFrom stuck to profitability. In 30 days
Most small business owners aren't failing, they're stuck. Stuck in the day-to-day, stuck in the same margins, stuck wondering why a busy business isn't paying them what it should.
We remove the BS and focus on what is going to drive results: implementing real changes. You’re 30 days away from becoming profitable.
By margin, not by price. Melrose supports around a dozen cafés and tearooms for 2,500 residents because the visitor trade is that strong: the Abbey, the Eildon Hills and walkers setting off on St Cuthbert's Way. In a market this deep the winners aren't the cheapest. They're the cafés whose pricing, waste and rota turn full tables into profit.
One of the best in the Borders. A town of about 2,500 people that supports around 2,000 jobs and a dozen cafés has far more spending than residents: Abbey visitors, Sevens and Book Festival crowds, and an affluent local base alongside them. The trade is there. The difference between thriving and surviving is how the business is run.
Start with business rates: Scotland's Small Business Bonus Scheme gives 100% relief on premises with a rateable value up to £12,000, with tapered relief above that, though Melrose valuations run higher than most Borders towns. Then look inside the business. Most cafés we see are losing more to pricing and waste than rates ever cost them.
A fixed £1,495 + VAT. That covers the full 30-day diagnose-and-fix process on your Melrose café: pricing, waste, rotas, fees and cash flow, with the changes implemented rather than left in a report. Most clients who commit to it and follow our recommendations see a full return on the fee within 90 days.
Yes, Sevens week and the Book Festival included. You stay behind the counter; we work around service. The onboarding call takes about an hour, gathering your paperwork takes another, and after that most of the effort is ours. The busy weeks are the ones we most want to see in your numbers anyway.
No. Honesty and your numbers as they are: six months of business bank statements, your menu and supplier costs, and a one-hour onboarding call. Untidy numbers are usually where the missing profit is hiding, so don't wait until things are perfect. If you commit to the changes, the framework does the rest.
Staff rotas: we saved so much overspend on staffing costs, Carlton Scott knew exactly how to maximise this.
When Carlton Scott said we needed to investigate the waste cost, I didn’t have a clue what they meant. Saved me a small fortune!
Let your business